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AI4Impact

Turn business problems into AI products people actually use.

Learn discovery, PRDs, prototyping and automation — then build a working AI workflow and a plan to launch and measure it.

Level
All Levels
Duration
8–10 weeks
Weekly effort
8–10 hrs/week
Projects
4 incl. capstone
₹34,999or 3 instalments · $449 international
Next cohort2 Nov 2026
The role problem

The bottleneck in AI is no longer the model — it is the product.

Teams buy AI tools and see little change because nobody mapped the workflow, defined success or drove adoption. AI product builders connect the real problem, the right tool and the people who will use it.

01AI pilots with no owner or metric
02Automation that breaks the actual workflow
03Tools bought but never adopted
Measurable outcomes

What you will be able to show.

1PRD for an AI product, from problem to metrics
3working automations built with low-code and LLM APIs
1launch and adoption plan with success metrics

This track is built for

  • Product managers and business analysts
  • Operations, finance and customer-support leads
  • Founders and non-engineers who want to build with AI

Probably not the right fit if you are

  • Engineers looking for deep model or infrastructure work
Prerequisites

What you need before day one.

Required
  • Basic digital fluency: docs, spreadsheets and web apps
Helpful
  • Experience in any business function
Not required
  • Coding experience
  • Miro / FigJam
  • Notion
  • Figma
  • LLM APIs
  • n8n / Zapier
  • Retool
  • Airtable
  • Mixpanel
Curriculum

Week by week.

Every week has a hands-on lab and an assignment. Open a week to see both.

Phase 1

Discover

Find problems worth solving

Weeks 1–2 of 8
01Problem discovery and customer interviewsJobs to be done · Interview scripts · Synthesising insights
Lab

Interview a mock support team about their busiest workflow.

Weekly assignment

Synthesise interviews into three problem statements.

02Workflow mapping and AI opportunity assessmentProcess mapping · Automation vs augmentation · Value and feasibility scoring
Lab

Map the merchant KYC follow-up workflow in Miro.

Weekly assignment

Score five AI opportunities on value and feasibility.

Phase 2

Define and design

Specify and prototype the solution

Weeks 3–4 of 8
03PRDs and user journeysPRD structure · User journeys and edge cases · Non-functional requirements
Lab

Draft a PRD for your top-scoring opportunity.

Weekly assignment

Add user journeys, edge cases and success metrics.

04PrototypingWireframes in Figma · Clickable prototypes · Usability tests
Lab

Build a clickable prototype of your AI feature.

Weekly assignment

Run three usability tests and list what you changed.

Phase 3

Build and launch

Ship, measure and drive adoption

Weeks 5–8 of 8
05LLM APIs and automationPrompts for business tasks · n8n / Zapier workflows · Connecting apps and data
Lab

Automate support ticket triage with an LLM in n8n.

Weekly assignment

Build a prompt library and quality checks for the workflow.

06No/low-code product buildingInternal tools with Retool · Data with Airtable · Handling errors
Lab

Build an internal sales intelligence tool in Retool.

Weekly assignment

Handle failures gracefully and collect user test notes.

07Analytics, experimentation and product metricsActivation and adoption metrics · Experiment design · Dashboards
Lab

Instrument your tool with Mixpanel events.

Weekly assignment

Define an adoption metric and a dashboard to track it.

08Responsible AI, launch and adoptionRisk and bias reviews · Change management · Launch plan
Lab

Run a risk and bias review of your AI workflow.

Weekly assignment

Write a launch and adoption plan with an ROI estimate.

Learners new to product work can take up to 10 weeks; the extra time is for discovery practice.

How you learn

Recorded lessons.
Live help every week.

01
Recorded lessonsShort, structured lessons you watch on your schedule.
02
Hands-on labsEvery week ends with something built, not just watched.
03
Weekly live clarificationBring blockers to a live session with your trainer.
04
Assessed projectsReviewed against a rubric, then rolled into your portfolio.

Plan for 8–10 hrs/week, including the live session.

Projects

What goes in your portfolio.

workflow · exceptions
trigger→LLM classify→route
↳ human review
auto-resolved 71% · escalated 29%

AI support workflow

Automated triage and drafted replies for a fintech support queue, with human approval.

Support tickets from a payments app

  • Workflow
  • Prompt library
  • Quality checks
assistant · cited answer
What is the chargeback window for card-not-present fraud?
120 days from the transaction date for most schemes[1][2]
grounded: 2/2 · faithfulness 0.94

Sales intelligence assistant

An internal tool that summarises accounts and suggests next actions before sales calls.

CRM exports and public company data

  • Internal tool
  • User test notes
  • Adoption metric
PRD-012.md
## Problem
## Success metrics
– Manual effort -60%
– First-response time < 2h

Fintech operations automation

A PRD and automation that removes manual steps from merchant KYC follow-ups.

Merchant onboarding workflow and KYC checklist

  • PRD
  • Automation
  • ROI estimate
Fintech-first capstone

Merchant onboarding AI product

Take a real fintech operations problem from discovery to a working AI workflow, and plan how to launch, measure and scale it.

Dataset: Merchant onboarding cases, KYC documents and support logs

  1. 01ProblemDiscovery insights and opportunity score
  2. 02PRDPRD with journeys and metrics
  3. 03PrototypeTested prototype and working AI workflow
  4. 04LaunchMetrics dashboard and adoption plan

Prefer another domain? Choose SaaS, E-commerce, Logistics or Healthcare at the capstone kick-off.

Career outcomes

Roles this track prepares you for.

AI Product Manager

Own AI features from idea to adoption

Automation Specialist

Design and run business automations

AI Business Analyst

Translate workflows into AI requirements

These are the roles this track prepares you for. AI4Impact provides career support; it does not guarantee employment, interviews or a particular salary.

Finish the course.
Then earn the certificate.

Completion records that you did the work. The professional certificate is awarded only after an independently reviewed capstone and a recorded defence, so it means something to the people hiring.

A4AI4Impact Institute of Applied AI (IIAA)in academic collaboration with XYZ University
SAMPLE
This certifies thatSample Learnerhas met the assessed standard for theAI4Impact Professional Certificate in AI Product & Automation Builder
CourseAI Product & Automation Builder
CapstoneMerchant onboarding AI product
AssessmentPassed with distinction
Issued20 Mar 2026
Credential IDIIAA-APAB-2026-000123
A. RaoDirector, IIAA
S. MenonDean, XYZ University
ai4impact.in/verify
Optional career layer

Programme+. One
bundle for the
move into the role.

Add it to any track. Five modules that take you from a finished capstone to real interviews, for ₹24,999.

  1. Learn
  2. Build
  3. Intern
  4. Practise
  5. Apply
  6. Interview
01Real-World Internship3 months on a live project, with mentor reviews.Freshers and recent graduates only. Subject to eligibility and project availability.
02Interview BuilderCV review, 10 AI-assisted mock interviews and a plan to improve.
03Recruitment SupportRecommendations through 10+ recruitment and consultancy relationships.
04Weekly Group ClarificationA recurring live session every week for questions and reviews.
05Personal HandholdingFive individual 30-minute sessions, booked when you need them.
FAQ

Questions about
this track.

How is a typical week structured?

Each week has short recorded lessons, a hands-on lab and an assignment, plus a live clarification session with your trainer. Plan for 8–10 hours a week, including the live session.

What are the five individual handholding sessions?

They are part of Programme+: five one-to-one 30-minute sessions you book through your learner dashboard and use for scoping, reviews or career direction.

Is the capstone always in fintech?

Fintech is the default. If you prefer another domain, you can choose SaaS, E-commerce, Logistics or Healthcare at the capstone kick-off.

Does the course guarantee a job?

No. AI4Impact provides career support and recommendations, but it does not guarantee employment, interviews or a particular salary. Hiring decisions are made by employers.

Free career guidance

Not sure which
role fits you?

Book a free 20-minute call. We look at your background and tell you honestly which track fits, or if none of them do yet.

AI Product & Automation Builder₹34,999 · Next cohort 2 Nov 2026